Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
308,538 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.4 /10
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Shopping experience

  • Ease of finding what you’re looking for
    9.3 /10
  • Product selection
    9.3 /10
  • Clarity of product information
    9.3 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.2 /10
  • Shipping charges
    9.3 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.6 /10
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After order has been received

  • Order tracking
    9.7 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.5 /10
  • Product met expectation
    9.4 /10
Reviews

Customer reviews for Crutchfield

  • 10/10 Review by: ja192

    Great site! Has wide variety of items to choose from.

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  • 10/10 Review by: Kennyb

    Always a pleasure to order from here. Always feel like a kid in a candy store.

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  • 10/10 Review by: Lenny

    I hope the product is as great as the service

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    Professional ,real help,the kind of help you used to get and is no more

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  • 9/10 Review by: B

    Love crutchfield

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  • 10/10 Review by: Andy

    Always enjoy buying through Crutchfield, recommend your products, service and store to anyone asking me about electronics and who i would buy, recommend.

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    Always a pleasurre to deal with Crutchfield

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  • 10/10 Review by: Verified customer

    They have the business on lock everything in research is right on and they know exactly what to do when modifying

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  • 10/10 Review by: Micah

    Awesome prices, installation instructions, and technical support!!!! Highly recommend!!!

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  • 10/10 Review by: Verified customer

    Excellent products, exceptional customer service.

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  • 10/10 Review by: Finsters

    Was satisfied the whole way 100%. Was assisted by Chad this afternoon in the customer service chat to make sure everything in my cart was good to go with all wires included

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  • 10/10 Review by: chris

    thank you for great customer service

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